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Time for a Change?

Like individuals, organizations change continuously, reacting to developments in their markets and to the arrival and departure of key people. In a large company,…

Mark Crocker June 21, 2021

No Place for Pyromaniacs

Putting out fires is very rewarding. It’s gratifying and provides instant validation for our efforts. This is apparently why people seem to like fires in business…

Mark Crocker May 31, 2021

Failing to Learn

Ever see those new leaders who carry themselves with such bravado? They’re usually the ones who haven’t failed yet. When they inevitably do, it isn’t pretty…

Mark Crocker May 5, 2021

Risk Versus Reward

Trying to avoid all risk in business is the same as trying to avoid all opportunity. Simply reacting to risk, meanwhile, is just crisis management: shutting the…

Mark Crocker March 11, 2020

The Data Dilemma

The strategic impact on companies of the exponential technological rate of change is both extensive and fundamental. How can you plan properly in an environment…

Mark Crocker February 24, 2020

Why Your Boss Is Wrong About You

As the performance review season comes to its usually unsatisfactory conclusion for many, we thought we would share our thoughts on why many performance review systems…

Mark Crocker February 11, 2020

Fact Versus Fiction

Every decision maker really should rely on facts before making any decisions – particularly material decisions.  This might seem obvious, but fact based approaches…

Mark Crocker February 3, 2020

Finding Fault

In business we often come across cultures where blame is accepted or is even the norm. We like to mention one of our favourite terms – ‘blame-storming’. This…

Mark Crocker January 27, 2020

Blue Monday

Blue Monday is the name given to this day in January (typically the third Monday of the month) claimed to be the most depressing day of the year. The concept was…

Mark Crocker January 20, 2020

Service Means Service

Good customer service is a valuable asset, especially in today’s high-tech-oriented, increasingly impersonal business world. Therefore, if you are aware of…

Mark Crocker January 14, 2020

Talking Transformation

Individuals, organizations change continuously, reacting to developments in their markets and to the arrival and departure of key people. In a large company, these…

Mark Crocker January 8, 2020

Vive la Révolution

The Fourth Industrial Revolution, commonly known as Industry 4.0, appears to be changing the way businesses function. Organizations must decide how and where to…

Mark Crocker October 21, 2019