No Place for Pyromaniacs
Putting out fires is very rewarding. It’s gratifying and provides instant validation for our...
The Choice is Yours
We often hear the term “analysis paralysis” where apparently nothing ever gets achieved because...
Serving for the Match
Most people would agree that there is some value in providing good service. An...
Divided We Fall
Celebrating diversity is key to a healthy organization and we don’t just mean in...
Considering Culture
Cultures exist wherever there is a collection of people, however big or small that...
Don't be surprised.....
We often find clients that doggedly follow a strategic direction despite plenty of warning...
Decisions, Decisions....
Few corporate strategists making important decisions consciously take into account the cognitive biases that...
Do the Do
McKinsey research tells us that 70% of change efforts fall short of the desired...
The Future is Bright
In last week’s blog we bemoaned the lack of wisdom in the world but...
Stupid is as Stupid Does
Reading the news or even just looking around us unveils a high degree of...
Busy Fools?
We are always told that the world is a much busier place these days...
You Can Do It….Probably
Motivational posters abound. They shout at us from office walls, from Facebook, from Instagram,...
Learning To Smile As You Kill
Politics in business is an inevitability and so to solemnly declare that you are...
The Great Training Robbery
One of the critical foundations of a successful and sustainable company is the ability...
Surviving Short Circuits
We have spoken a number of times before about the vast amounts of data...
Press Release
FORMER U.K. CONSUL GENERAL RUPERT POTTER JOINS GROWING INTERNATIONAL FIRM, OPTIMIZE CONSULTING Brexit creates...
Embracing the Imposter
Way back in 2008 the New York Times ran a great article on managers...
Upside Down, Right Side Up
As we charge toward the final quarter of the year thoughts will soon inevitably...
The Customer Management Myth
Our view on Customer Relationship Management (CRM) is unambiguous. For us it is all...
In Sickness and in Health
We often hear and talk about the ‘healthy organization’ and whilst corporate health is...