The Data Dilemma
The strategic impact on companies of the exponential technological rate of change is both...
Fact Versus Fiction
Every decision maker really should rely on facts before making any decisions – particularly...
Service Means Service
Good customer service is a valuable asset, especially in today's high-tech-oriented, increasingly impersonal business...
Service Intelligence
Providing outstanding customer service is one of the most rewarding yet challenging activities within...
Pause Before You Pounce
We all face multiple challenges in our work and leadership roles - impossible deadlines,...
Alone Again
This time fifty years ago man set foot on the moon and currently China...
Insanity Check
In our daily interactions with clients, we encounter many different leaders in all disciplines...
Looking the Part
A question we get asked a lot is if leaders are born or made....
Did You Know.....?
Intellect Technology is a fascinating subject which has still to mature. The term in...
History Lessons?
We've often said in this blog that 'change is the new normal', so we...
Keeping Track
From all tragedies we can learn many things. But, nonetheless, it's still a shame...
Recruitment not working?
Recent research indicates that even the very best employment advertising is viewed by less...
Busted
A couple of weeks after the news that Blockbuster Canada's remaining stores are set...
The Past has Passed
An enormous jawbone found in Kazakhstan is further evidence that giant birds roamed -...
Navigating Choppy Waters
Here at Zeitgeist we're big fans of the 'great outdoors' and particularly appreciate the...
China Crisis
In both one to one leadership coaching and the group courses that we run,...
Warning Signs
The 'Holy Island' of Lindisfarne, is located just off the coast of Northumberland in...
I Go or MeeGo
Well, Nokia has lost another technology chief – their fourth in five years. Nokia...
Possibly Impossible
Quality assurance in examination papers probably doesn’t get a lot of thought in general,...
Melon Mayhem
An intriguing story from China hit the news this week as a result of...