Alone Again
Astronaut Al Worden was once proclaimed the “most isolated human being”. Let us explain. Al Worden was one of seven men that undertook the role of Apollo command…
Learning To Smile As You Kill
Politics in business is an inevitability and so to solemnly declare that you are not going to play the game is rather naive. Simply put, others are playing the game…
The Customer Management Myth
Our view on Customer Relationship Management (CRM) is unambiguous. For us it is all about getting the right product, to the right customer, at the right time, via…
The Trouble with Talent
Increasingly companies are viewing the ability to manage talent as a strategic priority or at least that’s what they tell us. However, a lack of time and attention,…
Coping with Complexity
The general view on complexity is that it is a bad thing and that simplification will bring value by removing unnecessary costs. Here at Zeitgeist we are Lean Practitioners…