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Performance Management


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The Future is Bright

As the dreaded annual performance reviews and goal setting process comes around once again, we thought it might be pertinent to share a few words on creating a process…

Mark Crocker October 31, 2024

Lean Times

During the past 20 years, Lean has become one of the prominent performance-improvement programs adopted by companies around the world. Recently, organizations as…

Mark Crocker September 3, 2019

Fire When Ready

The real problem with poor performing employees is us. If you want to feel better about yourself we will concede that on rare occasions and for a small percentage…

Mark Crocker April 3, 2019

The Thinking Persons' Olympics

As Calgary debates making a bid for the 2026 Winter Olympic Games, as mere mortals we can only guess at the dedication, athleticism, sacrifices and mental fortitude…

Optimize Blog November 27, 2017

Same Old, Same Old…

We often hear the term ‘innovation’ being used in organizations and generally used appropriately as people recognize that within business, innovation is key.…

Optimize Blog November 6, 2017

Life in the Fast Lane

Lord Mountbatten is quoted as stating that “The primary factor in a successful attack is speed” and the reality is that the current frontier of business success…

Optimize Blog July 24, 2017

Back in Black

We normally steer away from sport analogies mostly because we have never reached the level of elite athletes and also because that space is well catered for by those…

Optimize Blog July 17, 2017

Having to Pay the Piper

A topic that consistently seems to be discussed is that of executive pay particularly when there are still recessionary pressures and the government bail outs are…

Optimize Blog June 12, 2017

No Place for Pyromaniacs

Putting out fires is very rewarding. It’s gratifying and provides instant validation for our efforts. This is apparently why people seem to like fires in business…

Optimize Blog February 27, 2017

Do the Do

McKinsey research tells us that 70% of change efforts fall short of the desired results and it is far too easy to blame this on a lack of effective communication.  Some…

Optimize Blog January 9, 2017

Busy Fools?

We are always told that the world is a much busier place these days and we certainly encounter people every day that tell us that they are “really, really busy”.…

Optimize Blog November 28, 2016

Upside Down, Right Side Up

As we charge toward the final quarter of the year thoughts will soon inevitably turn toward the dreaded annual appraisals – the performance review. We don’t…

Optimize Blog September 12, 2016

Fluffy Facts

Lots of companies are doing lots of things in the name of employee engagement and there is plenty of research out there to give them good reason to do so. Depending…

Optimize Blog May 9, 2016

The Trouble with Nice

Of all the qualities you don’t want in a manager, there’s one that you might not have given much thought about and that is being overly nice. Within…

Optimize Blog March 21, 2016

Caution - Learners Ahead

It’s a fact, and contrary to certain prejudices and misconceptions, employees can learn to behave in new ways. However, people learn only if they are motivated…

Optimize Blog June 8, 2015

A Year in Review

As we march headlong into the final month of the year many minds turn to the dreaded annual performance review. The truth be told that here at Zeitgeist we are not…

Optimize Blog November 27, 2014

Seven Deadly Sins

Let us state up front that the sins to which we refer are those of performance management – not the originals relating to theology found in literature elsewhere!…

Optimize Blog August 20, 2014

Philosophy of Culture

Individuals have an identity and so do organizations. An organization’s identity is derived from its Purpose (the fundamental reason why the organization exists)…

Optimize Blog February 3, 2014

Bringing the House Down

You may have seen an interesting news item recently about an imposing 18th Century French Chateau being bulldozed ‘by mistake’… If, like the villagers of Yvrac…

Optimize Blog December 11, 2012

Painting by Numbers

Performance is usually measured as a combination of ability and motivation. In the case of Spanish amateur restorer Cecilia Gimenez there appears to have been plenty…

Optimize Blog August 24, 2012