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Lean Times

During the past 20 years, Lean has become one of the prominent performance-improvement programs...

Mark Crocker September 3, 2019

Caution, Learners Ahead

It’s a fact and contrary to certain prejudices and misconceptions, employees can learn to...

Mark Crocker May 17, 2019

Engaging Conversations

Organizations care about employee engagement because the facts would suggest that it directly impacts...

Mark Crocker May 6, 2019

Changes

‘Changes’ is a song by David Bowie, originally released on the album Hunky Dory...

Mark Crocker April 8, 2019

Insanity Check

In our daily interactions with clients, we encounter many different leaders in all disciplines...

Optimize Blog May 22, 2018

Moments of Truth

Customers have never had higher expectations – or been more empowered than they are...

Optimize Blog March 5, 2018

Coping with Complexity

The general view on complexity is that it is a bad thing and that...

Optimize Blog February 26, 2018

Me, Myself and I

In business, the secret to effectively leading collaboration with others is finding a middle...

Optimize Blog January 22, 2018

Wood for the Trees

A famous line from Alice in Wonderland is “If you don't know where you...

Optimize Blog January 15, 2018

Pudding Politics

As the festive season’s ultimate celebration looms large in the form of the mighty...

Optimize Blog December 18, 2017

The Thinking Persons' Olympics

As Calgary debates making a bid for the 2026 Winter Olympic Games, as mere...

Optimize Blog November 27, 2017

Plus Ca Change

Plus ca change is the term often used to express the resigned acknowledgement of...

Optimize Blog November 20, 2017

Last Minute Larceny

Leaving things to the last minute is a recipe for disaster and on the...

Optimize Blog November 13, 2017

The Blame Game

Blame is an interesting concept and often confused with accountability. We find leaders conceptually...

Optimize Blog October 23, 2017

There's No 'I' in Team

….but of course if you look closely you will find the word ‘me’. Here...

Optimize Blog August 28, 2017

An Excessive Need to be Me

Few things can discredit a leader faster than being perceived as phony. Sometimes, leaders...

Optimize Blog August 21, 2017

Alone Again

Astronaut Al Worden was once proclaimed the “most isolated human being”. Let us explain....

Optimize Blog August 14, 2017

Cyber Sense

DEF CON is the catchy title of a security conference held in Las Vegas...

Optimize Blog July 31, 2017

Life in the Fast Lane

Lord Mountbatten is quoted as stating that “The primary factor in a successful attack...

Optimize Blog July 24, 2017

Back in Black

We normally steer away from sport analogies mostly because we have never reached the...

Optimize Blog July 17, 2017