No Place for Pyromaniacs
Putting out fires is very rewarding. It’s gratifying and provides instant validation for our...
Considering Culture
Cultures exist wherever there is a collection of people, however big or small that...
Do the Do
McKinsey research tells us that 70% of change efforts fall short of the desired...
Never Too Late
Let’s talk about New Year resolutions because we seem to be bombarded at this...
You Can Do It….Probably
Motivational posters abound. They shout at us from office walls, from Facebook, from Instagram,...
The Great Training Robbery
One of the critical foundations of a successful and sustainable company is the ability...
Upside Down, Right Side Up
As we charge toward the final quarter of the year thoughts will soon inevitably...
Winning Ways
Today, organizations of all kinds are re-evaluating their strategies as they face unprecedented levels...
Differing Dimensions
All organizations operate in two dimensions: the dimension of getting the work done (which...
Meeting Mayhem
With the first day of summer upon us our thoughts naturally turn to BBQ’s,...
Cracking Complexity
We view complexity in two ways. First there is the institutional complexity – which...
Vive la Revolution
More and more companies are recognizing the need for radical transformation rather than incremental...
Tales from the Front Line
Too many customer service excellence and customer-centricity culture initiatives end up feeling to employees...
Trust is not Optional
When considering the great leaders within business there is one core attribute that they...
Coping with Complexity
The general view on complexity is that it is a bad thing and that...
Credible Leadership
Credibility in leadership is important now, more than ever, because there is a good...
The Complexity Equation
Charles Dickens in the 1830’s wrote that he lived in an age of “unrelenting...
The Need to be Me
Few things can discredit a leader faster than being perceived as phony. Sometimes, leaders...
Kung Fu for Business
Recently here at Zeitgeist we were thinking about philosophy and the links to leadership...
Apple Turnover
We were inspired by a story coming out of Alaska to write a blog...