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Warning Signs

The Holy Island, also known as Lindisfarne, is off the coast of Northumberland in England and it is a popular tourist destination attracting thousands of visitors…

Optimize Blog April 24, 2017

The Complexity Conundrum

Charles Dickens in the 1830’s wrote that he lived in an age of “unrelenting change and unpredictability” so we wonder what he would make of our current situation…

Optimize Blog April 17, 2017

Engaging Conversations

Organizations care about employee engagement because the facts would suggest that it directly impacts their bottom line. Don’t believe us? Well recent and consistent…

Optimize Blog April 10, 2017

Success Through Service

Service Design is a discipline that is gathering pace and we think it has plenty to offer organizations as they struggle with the dynamic of great customer service…

Optimize Blog April 3, 2017

The Sound of Second Place

Failure is a topic most of us would rather avoid. But ignoring the obvious, and sometimes subtle, warning signs of impending business concern is a surefire way to…

Optimize Blog March 27, 2017

No Place for Pyromaniacs

Putting out fires is very rewarding. It’s gratifying and provides instant validation for our efforts. This is apparently why people seem to like fires in business…

Optimize Blog February 27, 2017

The Choice is Yours

We often hear the term “analysis paralysis” where apparently nothing ever gets achieved because people become overly concerned with the discussion rather than…

Optimize Blog February 20, 2017

Serving for the Match

Most people would agree that there is some value in providing good service. An abundance of literature exists that state great customer service makes a company more…

Optimize Blog February 13, 2017

Divided We Fall

Celebrating diversity is key to a healthy organization and we don’t just mean in terms of ethnicity, gender etc. We mean celebrating the fact that others have…

Optimize Blog February 6, 2017

Considering Culture

Cultures exist wherever there is a collection of people, however big or small that group is. The group could be as large as a nation or as small as a student study…

Optimize Blog January 30, 2017

Don't be surprised.....

We often find clients that doggedly follow a strategic direction despite plenty of warning signs giving ample notice that the direction is not going to deliver success.…

Optimize Blog January 23, 2017

Decisions, Decisions....

Few corporate strategists making important decisions consciously take into account the cognitive biases that exists i.e. the systematic tendencies to deviate from…

Optimize Blog January 16, 2017

Do the Do

McKinsey research tells us that 70% of change efforts fall short of the desired results and it is far too easy to blame this on a lack of effective communication.  Some…

Optimize Blog January 9, 2017

The Future is Bright

In last week’s blog we bemoaned the lack of wisdom in the world but at Optimize we believe in the credo that we shouldn’t criticize anything unless we are prepared…

Optimize Blog December 12, 2016

Stupid is as Stupid Does

Reading the news or even just looking around us unveils a high degree of a lack in critical thinking – we might even consider that there is a whole lot of stupid…

Optimize Blog December 5, 2016

Busy Fools?

We are always told that the world is a much busier place these days and we certainly encounter people every day that tell us that they are “really, really busy”.…

Optimize Blog November 28, 2016

You Can Do It….Probably

Motivational posters abound. They shout at us from office walls, from Facebook, from Instagram, at the gym….they seem to be everywhere. Some are funny, some stir…

Optimize Blog November 21, 2016

Learning To Smile As You Kill

Politics in business is an inevitability and so to solemnly declare that you are not going to play the game is rather naive. Simply put, others are playing the game…

Optimize Blog October 31, 2016

The Great Training Robbery

One of the critical foundations of a successful and sustainable company is the ability to generate, nurture and regenerate talent on an ongoing basis. To enable…

Optimize Blog October 17, 2016

Surviving Short Circuits

We have spoken a number of times before about the vast amounts of data and input that modern leaders have to analyze and make judgments on. A number of studies have…

Optimize Blog October 3, 2016